Terms & Conditions of Contract

Terms and Conditions for Daana Catering

Last updated: April 16, 2019

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://daanacatering.com.au website (the “Service”) operated by Daana Catering (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Definition:

‘Daana Catering’ refers to The Trustee for the Kumar Family Trust trading as ‘Daana Catering’, ABN 26 776 422 753

‘The Client’ refers to the customer booking any catering services with Daana Catering

‘We, ours, us, etc.’ means Daana Catering

‘You, yours, etc.’ means The Client

These Terms and Conditions may be amended by us at any time by updating them on our website. You should review these Terms and Conditions each time you access our website. By continuing to use and access our website you agree to be bound by the amended Terms and Conditions.

Staff Costs

Daana Catering function staff are available for booking for a minimum of four hours, as per industry standard. Current rates are available for viewing HERE. Public holiday rates apply to respective dates; these will be quoted upon inquiry only. Bookings for Conference Packages, Global Hot Buffet Packages and All Functions & Events Packages including Venue Hire and staff requirements must be confirmed 7 days prior to the date of the event.

Equipment

Daana Catering can arrange any extra equipment you require for your event. Hire of equipment included is itemised in the quote, and excludes a delivery and pick up charge. Any damage to or loss of hire equipment caused by the client, client’s guests, venues or venues employees will be charged to the client and invoiced after the event.

Prices

All prices quoted are exclusive of GST unless otherwise stated. Prices are subject to change.

Deposit and Payments

Payment is required prior to or on delivery unless authorized in advance. We accept payment by most credit cards, including Mastercard, AMEX and Visa online via PayPal or via Phone (1.5% credit card surcharge apply). Our bank account details are located on each invoice for payment by direct transfer, and we do not accept payment by cheque.

All quotes for Conference Packages, Functions & Events Packages are subject to availability at the time of booking and a 25% deposit is required to secure the event date. No event is considered confirmed until a deposit has been received. The balance will be invoiced upon confirmation of numbers 7 working days prior to the function and full payment of the function is required prior to the event date, unless other arrangements have been made previously. Any additional charges will be invoiced after the event.

Confirmation of Details

Menus, final numbers, dietary requirements and staff for functions are to be confirmed 7 days prior to the event. If the final numbers decrease after confirmation has been made you will be charged at your confirmed numbers.

Delivery only orders must be confirmed 48 hours prior to delivery. Payment is required prior to or on the day of delivery unless a Purchase Order Number has been received or by prior arrangement.

Dietary Requirements

Daana Catering staff and suppliers prepare all food in accordance with the Food Standards set by Food Standards Australia and are fully Food Safe Accredited.

The Daana Catering kitchen and equipment used within may contain traces of nuts, egg, dairy, gluten, and other known allergens. Although all care is taken by Daana Catering to ensure these items are contained, we cannot guarantee that all dietary requirements will be met. Whilst we understand the serious implications of reactions to allergens and will endeavour not to cross contaminate your food, Daana Catering will not accept responsibility or liability for an adverse reaction to our any of our food by any guest. Please inform any of your guests who have serious food allergies that if they are concerned that they will be able to bring their own allergen-free food in some circumstances, and we will inform the function staff of this arrangement.

Cancellations

Staffed events that are cancelled less than 48 hours prior to the event for any reason, including weather or any other circumstances will incur a fee of 100% of the final invoice. Delivery only bookings that are cancelled with less than 48 hours’ notice may incur up to 100% fee, depending on the notice given.

Quality Control

Daana Catering does not part-cater any event, including the serving of cakes, desserts, BYO food of any nature without prior consent. This practice contravenes our Food Safety program. Please mention to your Daana Catering booking representative during the initial quote stages if you plan to supply any foods from home or relative or registered food business.

Food Presentation and Images

Images on our website and marketing material are styled for presentation purposes and may not be indicative of the presentation of particular items ordered by the Client. Menus are subject to change according to seasonal and supplier availability. We do endeavour to alert clients to any changes; however, this is not always possible and in some instances, some products may be substituted for similar quality ingredients.

Ordering Cut-off Times

Delivery or Pickup only orders must be received by 2pm, 3 working days prior to the day that delivery is required.

Corporate delivery only orders can be placed up to 48 hours prior to the time that the delivery is required, Monday to Friday. For example, an order required for delivery Wednesday 12 midday must be ordered and confirmed by Daana Catering by Monday 12 midday. Orders for delivery Monday must be placed by the corresponding time on the Friday prior. For example, an order required on Monday at 8am must be ordered and confirmed by Daana Catering by 8am on the Friday prior. Staffed functions require 1 weeks’ notice in order to book staff and any other equipment required.

Responsible Service of Alcohol

In accordance with the Liquor Licensing Act, Daana Catering staff reserve the right to refuse to serve alcohol to guests under the age of 18 and guests who are intoxicated.

If a Temporary Liquor Licence application is required, fees will be directly charged to the Client whether the application is successful or not.

In certain situations, including functions held in public areas such as Parks and Gardens council regulations will require the alcohol service area to be fenced off from the general public. In this instance the cost of said fencing will be charged directly to the client, including the delivery and set up charges associated with it.

Deliveries

Delivery is available between 8am and 6pm on a Monday to Saturday. Deliveries can be arranged for Sunday and Public Holidays. A delivery fee applies based on location and the day of the delivery. Currently, as an Inaugural Offer, Zero Delivery Fees apply till 30 June 2019. The schedule of Delivery Fees for ACT will be updated on the website when they become applicable.Delivery fees to locations further than 40 kilometres from the Daana Catering kitchen in Curtin are discretionary. When a preferred delivery time is unavailable Daana Catering will ensure the delivery is made prior to the agreed time.

Please ensure delivery access is always available to your location. If a mobile phone number is provided for contact, please ensure that the mobile phone is switched on. If access is not available at the agreed time of delivery, the driver may have to return at a later time resulting in an additional delivery fee, or the delivery may be cancelled at the discretion of Daana Catering. Payment of the invoice will still be required.

Copyright

The contents of this website are copyright. You may access and/or display these pages on a computer or monitor as well as print out and copy for your personal use any whole page or pages in this website. All other use, copying or reproduction of any part of this website is prohibited except as permitted under the Copyright Act 1968. Without limiting the foregoing, no part of this website may be reproduced on any other Internet site.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Daana Catering and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Daana Catering.

Daana Catering has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Daana Catering shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination or Suspension of Access to Online Services

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Australia without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

0