Daana Catering is committed to providing quality services to you, respecting and protecting your privacy on our website. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
What is Personal Information and why do we collect it?
We at Daana Catering collect information such as your name, name of your organization, email address, telephone numbers, mobile number, address, IP address and other contact or service/ event related information for operational use and for the primary purpose of providing our services to you.
We use your personal information to communicate with you via emails, telephone, newsletters, and direct mails. When required, we may share your personal information within our company for various purposes.
We may also use it to provide important updates, for invitations or for any other administrative and marketing purposes. In circumstances where you would reasonably not expect such use or disclosure you may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
How information is collected?
The information may be collected via our website by any technology used on our website for example request forms or account signup form. We may also collect personal information via telephone, letter, and promotional materials or at any function or event when meeting with our staff.
Daana Catering uses various third party software and providers to perform its operations. Your information is shared responsibly and used for our internal administration and operational purposes.
Safe guarding your personal information and the security of your credit card details is important to us. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Daana Catering does not store any credit card information on its website. We use authorized and reputed payment gateways to process your credit card transactions.
This Policy may change from time to time and is available on our website.
When contacting us, please provide us as much detail as possible in relation to your complaint.
We will take any privacy complaint seriously and any complaint will be assessed by an appropriate person with the aim of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information that we may need.